Notice of Service Discontinuation
We deeply regret to announce that Beachbody On Demand International has discontinued its service. Full refunds will be provided to all those with active paid subscriptions (anyone charged in the last 3 months), as well as to those who have purchased any digital unlocks at any time in the past. Recurring subscription charges have been discontinued. Please read our FAQ below for full details. Beachbody remains 100% committed to helping people transform their lives through fitness and nutrition solutions and find meaningful, lasting results. We recognize that this may cause an inconvenience, and hope that we will have the opportunity to serve you in the future.
Will I be getting a refund?
If you have an active paid subscription, or if you purchased a digital unlock from Beachbody On Demand International, you will receive a refund.
Since subscriptions were paid quarterly (every 3 months), we are refunding all subscription fees paid since 15 September 2016.
All digital unlocks — regardless of how long ago they were purchased on Beachbody On Demand International — will be fully refunded.
How long should it take before I receive my refund?
All refunds should be processed using your most recent payment method within 5-10 business days from 15 December 2016.
What happens if I do not receive my refund by 30 December 2016?
If you believe that you are entitled to a refund and have not seen a credit on your bank, credit card, or debit card statement by 30 December 2016, please email email@example.com. If possible, please include your order number in your email.
What will happen to the digital unlocks I've already purchased?
You will unfortunately no longer have access to these digital unlocks. We are fully refunding all digital unlock purchases.
How do I contact Customer Service?
Please email firstname.lastname@example.org, referencing your order number, if possible.
How can I purchase future Beachbody fitness and nutrition products?
Beachbody products are not available in all countries. Please visit Beachbody.com to see what may be available for purchase in your country.
Will Beachbody On Demand International be available in the future?
Beachbody On Demand is currently available in Canada and the United Kingdom, in addition to the United States. At this time, we have no immediate plans to offer Beachbody On Demand outside of these countries. However, we may choose to do so in the future.